Social Forces seeks Account Coordinator
Social Forces is full-service-social for the customer marketing age. We speak to hard-working Americans, in a voice they connect with, on a one-on-one basis. Our team is expert in ideating, creating, producing, and placing targeted content and campaigns. And in everything we do, we build awareness, preference, and sales. We reach over 100,000,000 online browsers a year through hyper-targeted social and digital media for a “who's who” of retail and consumer packaged goods brands.
We are looking to add an Account Coordinator to our growing team as early as June 2018.
This is where it all begins!
The Account Coordinator role is a high-opportunity position in our agency – your chance to join us with minimal experience and quickly ramp up into your career.
This role provides administrative, customer service and account management support to the Account Service team. The Account Coordinator will assist in the day-to-day administration of marketing, public relations and advertising initiatives to attract potential customers and retain existing ones for our clients. This includes maintaining a high level of awareness with client activities, detail-oriented program and project management and daily professional communication with key client contacts.
Manages the projects for and correspondence with clients. Sets up meetings (mainly conference calls, some in person), writes agendas and manages formal meeting notes. Manages projects on Basecamp (timelines projects and retainer work). Writes creative briefs and builds wrap-up reports.
Community Management/Customer Service
Oversees community management of social media channels. Communicates directly with customers (end consumers) and our clients. Flags and communicates customer service issues and follows up with clients for resolution. Facilitates winner verification and prize fulfillment with consumers as needed.
Digital Media Buying
Cross-trains on social media buying and content boosting for accounts. Provides back up support for media buyers. Helps plan content calendars and boosting schedules. This is the entry-level position on our Account Service team. You won’t need to know how to do all of the above when you walk in the door, but you do need to be excited to quickly learn.
We're a young team. We don't have a stuffy corporate office. We joke around a lot. But we don't forget why we're here. Our job is to do the work that influences customer purchase decisions and makes our clients love us.
Apply today. Interviews to begin in late May 2018.